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Communication Services

Communicate When and How Patients Want

Methods:

  • Email

  • SMS/Text

Secure Sign In:

  • One Time Password

  • No forgetting passwords

Electronic Messages:

  • CRA at Home

  • Results Delivery

  • Follow Up Alerts

Custom Scheduling:

  • Per Site configuration

  • Per message configuration

  • Driven by BIRADs Score

Attempts:

  • 3 messages / visit

  • 2 methods / message

  • 3 attempts / method

   = 6 attempts / message

   = 18 attempts / visit

Activity Tracked:

  • Message dent

  • Message delivered

  • Patient clicks link

  • Patient signs in

  • Patient completes task

My CRA

Complete CRA at Home
Know results early enough to change exam if necessary

Improve staff efficiency

Electronic Results Delivery

Deliver Results Letter and Radiology Report via Email / Text
Quick and Friendly Notice

Reduce Patient Stress

Electronic Delivery of Follow Up Notice

Notify patient that a follow up is required
Enable patient to schedule follow up

Remind patient until action is taken

Tracking Portal

Track Delivery of CRA, Results and Follow Up
Log the Time of Patient Activity

Each Customer Gets a Private and Secure Database